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Ghost Kitchens Are Shrinking, Not Booming

Author

Phillip Shepard

Date Published

Empty stainless steel commercial kitchen with ranges, convection ovens and prep counters

Ghost kitchens are shrinking, not booming. In my roundup I introduced a new Fayetteville charcuterie business by saying ghost kitchens "are becoming more popular not only across Northwest Arkansas but across America." The US ghost kitchen industry has actually been contracting since its pandemic peak — roughly a 2.2% annual decline from 2020 to 2025, including about a 5.2% revenue drop in 2024 alone.

That doesn't make the business I was describing a bad bet. It makes it a smarter one than I understood.

What the ghost kitchen trend actually looks like now

The 2020-2021 version — a delivery-only brand operating out of a warehouse with no restaurant attached — struggled badly. What survived is the model where an existing restaurant runs a second delivery-only concept out of its own kitchen during hours it isn't busy. That's exactly the arrangement here, which is why I'd now describe it as a niche that found its footing rather than a boom.

And the names: the charcuterie business is Smorgasboard — spelled that unusual way, not "smorgasbord" — and it operates out of Smokin' Oak Wood-Fired Pizza & Taproom at 3959 N. Steele Boulevard in Fayetteville. I said "Smoke and Oak" on camera.

I also guessed "I'm sure it's more of a franchise." It isn't. Smorgasboard is an independent local concept that launched in November 2024, reported at the time as one of the first ghost kitchen concepts in Fayetteville. It sells grazing boards sized for four to twelve people, order online for pickup or delivery.

There is a national charcuterie franchise in town — Graze Craze opened a separate brick-and-mortar location on Sycamore Dairy Road in February 2026 — but that's a different, unrelated business. Don't conflate them, as I nearly did by assuming.

One thing I got right by correcting myself mid-segment: I opened by saying "downtown Fayetteville" and then caught it — "it's actually not downtown, it's kind of like the north side of Fayetteville." North Steele Boulevard is indeed north Fayetteville.

I should check whether Smorgasboard is still operating before recommending it. I couldn't confirm its current status, so treat this as a description of what launched, not a guarantee of what's open tonight.

The entrepreneurship ranking: better than I said, and I had the wrong year

I said the program "has jumped over 10 spaces to becoming the 22nd" best entrepreneurship school in America, and then audibly lost the thread — "I think is like 35, and this year is 30 or 22. It is — I'm looking at my data right here."

Here's the actual sequence. The ranking is The Princeton Review's Top 50 Entrepreneurship Programs, produced with Entrepreneur magazine, and it's the graduate list, not undergraduate — worth knowing if you're an eighteen-year-old choosing a college.

The University of Arkansas program debuted at No. 35 in 2023, climbed to No. 22, and in the most recent rankings reached No. 20. So 22 was last year's number, not this year's, and the current rank is better than what I reported.

The "jumped over 10 spaces" framing works only against the 2023 debut — 35 to 20 is fifteen spots over two years. Year over year it was a two-spot move. Both are real; they're just different claims and I merged them.

The program name is also worth getting right: it runs through the Office of Entrepreneurship and Innovation and the Department of Strategy, Entrepreneurship and Venture Innovation, inside the Sam M. Walton College of Business.

The three startups I named, I can't verify. I rattled off companies that come out of my audio as "propa," "lockstep" and "Pushkin," and I can't match any of them to the University of Arkansas program. One of those, Pushkin, is a New York podcast company co-founded by Malcolm Gladwell — clearly not what I meant, but a good illustration of why I shouldn't name companies I can't spell.

Startups I can actually stand behind as Fayetteville-ecosystem companies: Field Agent, founded in Fayetteville in 2010, which built a crowdsourced retail and shopper-insights platform. And RevUnit, a Fayetteville digital product studio co-founded in 2012 by Walton College alum Michael Paladino. If you want the infrastructure rather than the exits, the names are Startup Junkie and the university's own Startup Village, which has space on both the Fayetteville and Bentonville campuses.

The $26 million sale: right deal, wrong distance from Pinnacle, wrong recency

The transaction is real and I had the price nearly exact. Here are the specifics.

The property is Scottsdale Center at 475–559 N. 46th Street in Rogers — six buildings totaling 318,526 square feet. I gave two numbers in one sentence, "almost 400,000" and then "almost 318,000," and talked myself out of the right one: the second guess was essentially exact. It sold for $26.5 million, about $83 a square foot, to Michael Development Corp., which is indeed based in Los Angeles. The seller was LNR Partners, a Miami Beach firm under Starwood Property Trust. Anchors include Barnes & Noble, Belk, Petco and Staples.

Two fixes. I said the sale happened "just like two weeks ago." It closed in November 2024, which was already well behind me when I filmed — I reported an old transaction as breaking news.

And I placed it "up by Pinnacle." It's near Pinnacle Hills Promenade but it's a separate property with a separate owner. The Promenade itself — the mall anchored by Dillard's and JCPenney — belongs to Brookfield Properties. Scottsdale Center is a different shopping center that happens to be in the neighborhood.

The out-of-state capital argument holds up

This was my actual point in that segment, and it's supported.

Beyond the Los Angeles buyer and Miami Beach seller in this one deal: California-based Canyon View Capital paid $25.6 million for three downtown Bentonville properties, and Global Net Lease, a New York-listed REIT, paid $40.6 million for a 90,334-square-foot Benton County office building. Analysts have described Northwest Arkansas as newly on the radar of coastal institutional capital, with buyers reported out of Chicago, Miami and New York.

I said "some could argue that's a good thing or bad thing, that's to be determined," and I'd keep that. What I couldn't find is data quantifying what share of local commercial transactions now go to out-of-region buyers, so I'm describing a pattern in named examples rather than a measured trend. If someone has that number, I'd like to see it.

One repeat offender

The audio garbles this badly, but I appear to say again that we have whitewater rafting right across the border in Oklahoma.

I've corrected this elsewhere and I'll correct it here too: the Illinois River is a float, Class I to II, canoe and kayak water. It's genuinely close — put-ins near Savoy and Siloam Springs are twenty to forty minutes from Bentonville — and it's a great day. It is not whitewater, and saying so sets people up for the wrong trip.