Phillip, Northwest Arkansas and TikToks
Author
Phillip Shepard
Date Published
Reacting to TikToks About Northwest Arkansas
Four TikToks came across my feed this month — a college baseball facility, a British transplant's favorite coffee shop, a robot barista, and the new bike lift. Together they cover about as much of what makes Northwest Arkansas odd and good as anything I could script.
1. The Razorback Baseball Facility
The video walks through the University of Arkansas baseball setup and asks whether it is the nicest college baseball facility in the country. The list it rattles off: weight room, pitching lab, media center, recovery area with hot and cold tubs, nutrition room, a full indoor diamond with batting cages, and a locker room for alumni playing in the majors.
Worth getting the buildings right, because it is actually two of them. Baum-Walker Stadium at George Cole Field is the ballpark. The J.B. and Johnelle Hunt Family Baseball Development Center — $27 million, about 49,000 square feet, opened in summer 2021 in the right-field corner — holds the locker room, strength and conditioning, training room, nutrition center and the pitching and development lab. The Fowler Family Baseball and Track Training Center, about 52,000 square feet and open since fall 2014, is where the full-size indoor infield and cages live.
A couple of the specifics in the TikTok — the media center, the hot and cold tubs, the MLB alumni locker room — I could not confirm in the university's own published descriptions. They may well be there. I am just not going to state them as fact.
Nobody should be surprised by the scale of it. Arkansas Athletics reported $195.9 million in total operating revenue in fiscal 2025, with $127 million self-generated and a $6.89 million surplus. And here is the structural reason: Arkansas has no NFL, NBA, MLB or NHL franchise. The only pro teams in the state are Double-A baseball — the Northwest Arkansas Naturals in Springdale and the Arkansas Travelers near Little Rock. Every dollar of big-time sports attention and money in this state runs through the Razorbacks. That concentration is unusual and it shows up in the buildings.
2. Onyx Coffee Lab in Downtown Springdale
The second one is a British transplant visiting her favorite coffee shop, and she picks the Onyx Coffee Lab location in downtown Springdale — the one in the old First Security Bank building on Emma Avenue, which opened in May 2025.
She is right that it smells like chocolate, because it is a chocolate facility. Onyx runs bean-to-bar chocolate production there under its Terroir brand, open to the public. That is the thing that makes this location different from the others.
Onyx is Rogers-headquartered now, though it started in Springdale back in 2012. At this point I am a fan of anything they do — the coffee was always the point, and the pastry and chocolate programs have caught up.
The same owners run Hail Fellow Well Met. People describe it as being in Johnson, though the address on West Hackett is technically Springdale. It is still operating. I have not been in a while, so check current hours before you plan a dinner around it.
3. The Robot Barista at the Airport
Third one is the robotic coffee kiosk at Northwest Arkansas National Airport. It is called Bionics by Onyx — a partnership between Onyx Coffee Lab and Cafe X, a San Francisco robotics company, using a Cafe X robotic arm. It sits in Concourse A.
I had assumed there were a handful of these across various airports. In fact, at the time it opened there were only about six Cafe X installations in the world. XNA has one of the rarer ones.
Honest assessment: the coffee is not quite the same as what you get at an Onyx counter, but it is close. What it really is, is fun. The machine waves at you and does a little dance while it does it, which is a hit with kids and mildly delightful for adults who will not admit it. It does seem to be down more often than I would expect. Not my business.
If you fly through XNA you will not miss it.
4. The Bike Lift in Bella Vista
The OZ Trails Bike Park opened in Bella Vista on June 12, 2026 — Arkansas's first chairlift-served bike park, on a Leitner-Poma high-speed quad.
This is a bigger deal than a new trail. Lift-served bike parks are concentrated in ski country — directory counts put the U.S. total around 120, mostly in Colorado, California and Vermont. Having one in the Ozarks is a genuine outlier.
The practical case for it is simple. Half the work of mountain biking is getting back up the hill. That is excellent exercise and it is also why most people ride two laps instead of eight. Take the climb out and you get a different sport, and a much more accessible one — for people training seriously and for people who just want a good afternoon outside.